Built for online shops
Found on the search. Recovered at the cart.
A storefront that ranks for what people actually search for, and automation that recovers the carts, questions and customers a small team can't chase by hand.
We build the product and category pages that get found, the automation that answers a pre-purchase question in seconds and brings an abandoned basket back, and the flows that turn a one-time buyer into a repeat one — connected to the store platform you already sell on.
- No basket abandoned in silence
- Runs without a support team
- Connects to your store platform
Where it’s leaking
Three ways it happens.
Invisible at the moment of intent.
Somebody searches for exactly what you sell. If your product and category pages aren't the answer — in normal search and increasingly in AI search — the sale goes to a marketplace listing or a competitor, and you never knew the search happened.
Solved by WebsitesThe basket that never came back.
Most people who add to a basket don't check out. Some got distracted, plenty had one unanswered question — sizing, delivery, returns — and nobody was there to answer it at eleven at night.
Solved by AI AutomationOne order, then nothing.
The expensive part was acquiring the customer, and it's already been paid. Then no post-purchase follow-up, no review request, no back-in-stock alert, no reason to return — so the next order costs full price to win all over again.
Solved by AI Automation
What we build for online shops
One system, three parts.
Websites
Storefront pages that get found
Product and category pages built to rank on the searches that carry buying intent, with Product and Offer schema so search engines and AI search can read your range, price and availability directly.
AI Automation
Recover what the checkout drops
Abandoned-basket sequences across email and SMS, back-in-stock and price-drop alerts, review requests timed to arrive after delivery rather than after dispatch, and win-back flows for customers who've gone quiet.
Custom Agents
The question answered at 11pm
An agent trained on your actual range, sizing, delivery and returns policy that answers pre-purchase questions and handles ‘where is my order’ around the clock — the two things that most often stand between a full basket and a paid order.
How it works for online shops
From first enquiry to job closed.
- 01
The 20-minute call
A free call to see how customers find you and what happens when they get in touch — the missed calls, the slow replies, the quotes that go quiet. You leave knowing where work is leaking.
- 02
A plan and a fixed price
A clear scope, a timeline, and one fixed price for the whole job — website, automation, or both. No hourly billing and no surprise invoices; you sign off before we start.
- 03
We build and switch it on
We build, test, and go live — the site, the missed-call text-backs, the follow-ups, the review requests. Updates as we go, and a working system at the end instead of a slide deck.
- 04
We keep it sharp
An optional monthly plan to host, watch, and keep improving what's live — tightening follow-ups and pushing your ranking as results come in. Most clients stay on because it keeps paying for itself.
FAQ
Questions, answered straight.
For ecommerce
Does this work with the store platform we already sell on?
If it has an API, we connect it — Shopify, WooCommerce, BigCommerce, or a custom build, alongside whatever you already use for email, SMS and support. Connecting your existing stack is core to the AI Automation pillar, not a separate project.
How does abandoned-basket recovery actually work?
When somebody adds to a basket and doesn't check out, a sequence goes out across email and SMS — timed, not instant — reminding them what they left and answering the objection that most often stops the order. It's the ecommerce version of missed-call text-back: catch the demand you already paid to acquire, before it goes cold.
Can it answer pre-purchase questions without us watching an inbox?
Yes — that's the Custom Agents pillar. An agent trained on your actual range, sizing, delivery and returns policy answers the questions that come in at eleven at night, and handles 'where is my order' without a person in the loop.
Will this replace our ads or our email platform?
No. Ads bring people in; this stops them leaking out once they're here. We work alongside your existing email and SMS platform rather than asking you to migrate anything that's already working.
Ready to stop the leak?
Tell us where enquiries are slipping through, and we’ll show you what to build first.