Our work

Every system we build, explained.

AI systems implemented into your business. What each one does, what it saves and what it costs to build.

Let’s talk

AI tools are easy to buy and hard to make work. Most arrive as a login and a help page, and the business is left to fit them in. We do the fitting: every system is scoped around how you already work, connected to your phone, diary, CRM and accounts, tested on your own enquiries, and handed over with a person in control.

How we build

Built to run inside your business, not beside it.

  • A person stays in control

    Every system has a point where it stops and asks. Nothing sends, books or posts beyond the rules you set.

  • Fits what you already run

    Your number, your diary and your systems stay. We connect to them rather than asking you to move.

  • Fixed prices, agreed first

    One build price before work starts, and running costs passed through at cost.

Build prices are fixed and agreed before work starts. "UK typical" is the market rate from our own price research.

01 · Answer

Never miss an enquiry

Calls, forms and messages answered the moment they arrive, day or night.

  • 7:40pm, water coming through a kitchen ceiling. The homeowner rings three plumbers. Two go to voicemail.

    1. A call goes unanswered.
    2. Within seconds the caller gets a text in your business's name asking what's happened and where.
    3. Their reply lands in your inbox as an enquiry, already filled in.
    4. You call back knowing the job, not asking who it is.
    Saves
    The jobs that go to whoever answered first, and the evening spent ringing back numbers you don't recognise.
    You stay in control
    The wording is yours. Nothing quotes a price or a time you haven't set.
    Suits
    Trades, salons, clinics, dental practices, gyms, vets, garages
    To build
    from £295
    How it works in detail
  • A website form comes in at 11:52 on a Saturday. Nobody sees it until Monday. By then they've booked someone else.

    1. A form or email enquiry arrives.
    2. It's read and answered with a reply about what they actually asked.
    3. It's routed to the right person.
    4. A reminder fires if nobody picks it up.
    Saves
    Weekend and evening enquiries going cold before anyone sees them.
    You stay in control
    Replies come from wording you approved. Anything unusual goes to a person.
    Suits
    Trades, law firms, accountants, property, clinics, home improvement
    To build
    from £495
    How it works in detail
  • Lunchtime. The phone rings eight times and the front desk is out.

    1. Answers in your business's name, in a natural voice, at any hour.
    2. Books the appointment, takes the details or puts the caller through.
    3. Sends the team a summary of every call, with the recording.
    Saves
    Calls that ring out while you're with a customer, and the cost of staffing the phone all day.
    You stay in control
    Anything urgent or unusual is put through to a person.
    Suits
    Dental practices, clinics, trades, vets, garages, law firms, property
    To build
    from £695 · UK typical about £2,000
    How it works in detail
  • Someone's on your website at 10pm with a question your FAQ page doesn't quite answer.

    1. Answers from your own documents, showing where the answer came from.
    2. Books or takes details when asked.
    3. Hands over to a person when it isn't sure.
    Saves
    The visitor who leaves because nobody could answer at 10pm, and the same questions answered by hand every day.
    You stay in control
    It never guesses. Unclear questions go to the team.
    Suits
    Clinics, law firms, lettings, online shops, gyms, schools
    To build
    from £695 · UK typical about £1,500
    How it works in detail
  • Half your customers would rather WhatsApp than ring. Your phone has 23 unread chats.

    1. Answers prices, opening hours and availability.
    2. Takes a booking or a job request.
    3. Sends you a summary of each chat.
    4. Hands over on anything else.
    Saves
    Replying to the same WhatsApp questions between jobs, and bookings lost in an unread chat.
    You stay in control
    You can jump into any chat, and it stops when you do.
    Suits
    Salons, restaurants, trades, tour operators, property, gyms
    To build
    from £695 · UK typical about £2,000
    How it works in detail
  • Enquiries come in by phone, form, WhatsApp and email. Some get answered.

    1. Missed calls, forms and messages collected in one place.
    2. Each one gets an instant reply.
    3. Quotes chase themselves.
    4. Reviews are asked for when the job's done.
    Saves
    Four separate tools and the gaps between them: one system answers, chases and asks for the review.
    You stay in control
    You see and approve the wording for each step.
    Suits
    Trades, home improvement, clinics
    To build
    from £795
    How it works in detail

02 · Follow up

Win and keep customers

The follow-up that turns a quote into a job and a job into a repeat customer.

  • A £6,800 quote went out three weeks ago. Nobody chased it. The customer assumed you weren't bothered.

    1. The quote goes out.
    2. Follow-ups at day 3 and day 10, in your words.
    3. It stops the moment the customer replies.
    4. You get a nudge when someone opens the quote twice.
    Saves
    Quotes that go quiet because nobody had time to chase, and the awkward chasing call.
    You stay in control
    You approve the wording once. Anything the customer asks goes to you.
    Suits
    Trades, construction, landscaping, kitchens and bathrooms, events, printing
    To build
    from £695 · UK typical £1,500
    How it works in detail
  • The job went perfectly. The customer said they'd leave a review. They didn't.

    1. The job is marked done.
    2. A short thank-you text goes out with the review link.
    3. One reminder, then it stops.
    4. Unhappy replies go to you, not to Google.
    Saves
    Remembering to ask every customer, and the reviews you never got from happy ones.
    You stay in control
    Unhappy replies always reach you first.
    Suits
    Trades, dental practices, salons, gyms, restaurants, garages
    To build
    from £195
    How it works in detail
  • 1,400 past customers in a spreadsheet. Nobody has spoken to most of them in two years.

    1. The list is cleaned and checked against opt-outs.
    2. Each customer gets a message that mentions what they last had done.
    3. Replies come to your inbox.
    4. Anyone who says no is never contacted again.
    Saves
    Paying to win new customers while past ones who'd come back are never asked.
    You stay in control
    You sign off the list and every word before anything goes.
    Suits
    Dental practices, gyms, salons, garages, boiler servicing, accountants
    To build
    from £495 per campaign
    How it works in detail
  • Tuesday 2pm is empty again. They didn't cancel. They just didn't come.

    1. A reminder goes out 24 hours before.
    2. They reply YES, or move it.
    3. A cancelled slot is offered to the waiting list.
    4. The diary updates itself.
    Saves
    Empty slots from people who forgot, and the reminder calls the front desk makes every afternoon.
    You stay in control
    Staff see every change. Nothing moves a booking without a reply.
    Suits
    Dental practices, clinics, physios, salons, gyms, driving instructors
    To build
    from £695 · UK typical £1,500
    How it works in detail
  • 180 recall calls to make this month and nobody has the time.

    1. Calls a list you approved.
    2. Confirms, rebooks or takes a message.
    3. Logs the outcome of every call.
    Saves
    Hours of recall and confirmation calls, made by a voice agent that keeps to UK calling rules.
    You stay in control
    The list and the script are approved first, and anyone can ask for a person.
    Suits
    Dental recalls, servicing reminders, event confirmations, surveys
    To build
    from £2,950 · UK typical about £8,000
    How it works in detail

03 · Run the admin

Take the admin off you

The inbox, the invoices and the reminders that eat the working day.

  • 200 emails a day into one shared inbox. The new enquiry is somewhere between a supplier invoice and a newsletter.

    1. Every email is read and labelled.
    2. Enquiries go onto a board.
    3. Unclear ones go to a person.
    4. Nothing your staff typed gets overwritten.
    Saves
    Reading every email to find the few that are new work, and the enquiry buried under supplier mail.
    You stay in control
    Below a confidence line it always asks.
    Suits
    Trades, construction, law firms, accountants, property management
    To build
    from £1,450 · UK typical about £5,000
    How it works in detail
  • The same type of email answered from scratch twenty times a day.

    1. Reads the incoming email.
    2. Drafts a reply from your past replies and documents.
    3. You edit and send.
    Saves
    Writing the same answers from scratch, while every reply still goes out in your words.
    You stay in control
    It drafts. A person sends.
    Suits
    Law firms, accountants, property, customer service teams, agencies
    To build
    from £1,450 · UK typical about £4,000
  • Someone opens a supplier PDF, reads the total, picks the supplier, types the VAT, and hopes they didn't swap two digits.

    1. The invoice arrives by email.
    2. Supplier, lines, VAT and total are read off it.
    3. It's checked: VAT adds up, not a duplicate, a known supplier.
    4. A draft bill waits in your accounts for approval.
    Saves
    Typing every supplier invoice by hand, and the mistakes that come with it.
    You stay in control
    Nothing is posted to the accounts until someone approves it.
    Suits
    Trades, accountants, restaurants, wholesalers, construction
    To build
    from £1,450 · UK typical about £4,500 to £8,000
  • £11,400 out in unpaid invoices. Chasing them is the job everyone puts off.

    1. Checks what's overdue in your accounts.
    2. Sends a polite reminder, then a firmer one.
    3. Stops the moment it's paid.
    4. A weekly list of who's still late.
    Saves
    The chasing nobody wants to do, and the cash that sits unpaid while nobody does it.
    You stay in control
    You approve the tone. Disputes go straight to you.
    Suits
    Trades, agencies, consultants, wholesalers, cleaning companies
    To build
    from £695 · UK typical £1,500
  • A gas certificate expired last month. Nobody noticed until the tenant asked.

    1. Dates are read from the documents.
    2. Reminders go out before each one expires.
    3. A list of what's due this month.
    Saves
    Spreadsheets of expiry dates, and the certificate that lapses unnoticed.
    You stay in control
    You book the work.
    Suits
    Landlords, electrical, gas and fire safety firms, care homes
    To build
    from £6,950
  • Booking a job means three texts, a phone call and a scribble in the van diary.

    1. Shows real availability.
    2. Suggests slots near jobs already booked.
    3. Confirms and reminds.
    Saves
    The back-and-forth to agree a time, and driving across town between jobs that could have been next door.
    You stay in control
    You can block or move anything.
    Suits
    Trades, cleaners, mobile services, tutors, clinics
    To build
    from £12,950

04 · Know your business

AI that knows your business

Assistants that answer from your own documents and systems, and say when they don't know.

  • The same twelve questions, asked forty times a week.

    1. Answers from approved documents only.
    2. Shows where each answer came from.
    3. Hands over below a confidence line.
    Saves
    Your team answering the same questions all week, while customers get a sourced answer at any hour.
    You stay in control
    It never guesses.
    Suits
    Clinics, software companies, schools, councils, membership clubs, franchises
    To build
    from £1,950 · UK typical about £6,000 to £11,000
    How it works in detail
  • 'Where's the latest price list?' asked in the team chat for the fifth time this month.

    1. Answers from company documents and systems.
    2. Pulls figures from your CRM or job software.
    3. Says when it doesn't know.
    Saves
    Interruptions to the one person who knows where everything is.
    You stay in control
    It reads. It doesn't change anything without a person.
    Suits
    Agencies, accountants, law firms, construction, any team over ten
    To build
    from £1,950 · UK typical about £6,000 to £8,000
  • Everyone in the office uses ChatGPT. Everyone gets different answers. Nobody gave it the price list.

    1. Your company documents loaded into a shared project.
    2. Instructions written in your business's voice.
    3. Tested prompts for the jobs people do every week.
    Saves
    Everyone pasting the same context into ChatGPT, and answers that contradict your own prices.
    You stay in control
    You decide what goes in.
    Suits
    Any office, agencies, consultants, estate agents
    To build
    from £695 · UK typical £1,500 to £2,500
  • Asking ChatGPT 'which jobs are still unpaid?' and it has no idea, because it can't see your system.

    1. A secure connector to your own software, accounts or CRM.
    2. Ask in plain English.
    3. Every change it suggests needs a yes.
    Saves
    Running reports and searching screens to answer a simple question about your own business.
    You stay in control
    Read first. Anything that writes needs approval.
    Suits
    Any business with a system: trades, accountants, online shops
    To build
    from £1,950 · UK typical about £6,000 to £8,000
  • 'Can you resend that document?' for the third time this week.

    1. A login for each customer.
    2. Their documents and progress in one place.
    3. Uploads go to the right job.
    Saves
    Resending documents and answering 'where are we up to?' by phone and email.
    You stay in control
    Staff control what each customer sees.
    Suits
    Accountants, law firms, construction, property management, agencies
    To build
    from £12,950

05 · Connect

Connect your tools and see your numbers

Data typed once, moved on its own, and the numbers waiting for you on Monday.

  • The same customer's details typed into three systems. Each one slightly different.

    1. A new job in one system creates it in the other.
    2. Contact changes sync both ways.
    3. Anything conflicting is flagged, not overwritten.
    Saves
    Typing the same details twice, and the mistakes when two systems disagree.
    You stay in control
    Conflicts go to a person. Nothing overwrites a human edit.
    Suits
    Trades, agencies, recruitment, property, business services
    To build
    from £695 · UK typical £1,500 to £3,000
    How it works in detail
  • Every order copied by hand from the shop into the warehouse system.

    1. Connects the two systems.
    2. Moves the data on each change.
    3. Logs and retries anything that fails.
    Saves
    Copying orders and records from one screen to another by hand.
    You stay in control
    Failures are reported, never silently dropped.
    Suits
    Online shops, wholesale, logistics, any two systems that don't talk
    To build
    from £695 · UK typical £2,000 to £7,000
  • Checking six competitor websites every Monday for price changes.

    1. Public sources read on a schedule.
    2. Cleaned and de-duplicated.
    3. Changes highlighted.
    4. Delivered to a sheet or your CRM.
    Saves
    An afternoon of copy and paste every week.
    You stay in control
    The sources are agreed first, and only public or licensed data is used.
    Suits
    Property, recruitment, wholesale, business-to-business sales, research
    To build
    from £695 · UK typical £1,500 to £3,000
    How it works in detail
  • Monday morning, pulling numbers from four systems into one spreadsheet.

    1. Pulls from each system overnight.
    2. One page of the numbers that matter.
    3. Flags anything unusual.
    Saves
    The Monday spreadsheet, and deciding on last month's numbers because this week's weren't ready.
    You stay in control
    Read-only. It reports; it doesn't change anything.
    Suits
    Owners of any business, multi-site firms, franchises
    To build
    from £6,950

06 · Specialist

Specialist builds

Harder problems: drawings, photos, public data and content at volume.

  • Counting sockets on 40 pages of drawings with a highlighter, at 11pm, before a tender deadline.

    1. Reads the drawing PDF.
    2. Counts each symbol from the legend.
    3. Highlights every one it counted.
    4. Exports the quantities.
    Saves
    Nights spent counting symbols by hand, and the tender priced on a miscount.
    You stay in control
    A model never produces a quantity: every count is highlighted so it can be checked by eye.
    Suits
    Electrical, plumbing, fire alarm and data cabling contractors, estimators
    To build
    Quoted
    How it works in detail
  • Someone looking through hundreds of photos to find the ten that matter.

    1. Photos come in.
    2. Each one is checked for what matters.
    3. The ones that need a person are flagged, with the reason.
    Saves
    Looking through every photo to find the few that need attention.
    You stay in control
    Flags go to a person. Nothing is decided on a photo alone.
    Suits
    Property, insurance, solar, construction, agriculture, retail
    To build
    from £2,950 · UK typical £30,000 and up (enterprise guides)
  • The right tender was published, closed, and nobody saw it.

    1. Reads public contract notices.
    2. Filters by trade, size and area.
    3. A short morning list with deadlines.
    Saves
    Searching contract portals by hand, and the tender found a day after it closed.
    You stay in control
    You decide what to bid for.
    Suits
    Construction, facilities, cleaning, security, IT services
    To build
    from £695 · UK typical £1,500 to £3,000
  • 'We should post more' has been on the list since March.

    1. Picks a topic from what people really search for.
    2. Drafts it in your business's voice.
    3. Checks the facts and prices.
    4. Waits for your yes.
    Saves
    Writing posts from a blank page, and the months nothing goes out.
    You stay in control
    Nothing publishes without your yes.
    Suits
    Trades, clinics, local services
    To build
    from £149 a post
    How it works in detail

Have a system worth building properly?

Tell us what it needs to do. A short conversation is enough to see whether we're the right fit.

Let's talk